Since1998 when private ISPs were allowed into the market, the setting up of an ISP was a major hurdle in terms of Design, Configuration, Installation and implementation. This included (Servers, Routers, RAS, Modems, Switches & Networking), network design & configuration, getting a Network access and installation. In terms of software there was a requirement of Billing Software, Online Registration, an Accounting package, a reporting solution, a Mail Server, Authentication software and a Web site with Back-end integration.

Pioneer came up with a unique and complete solution of providing all that is required to setup an ISP in a box. Since then Pioneer has setup 18 full fledged ISPs across India with this unique and innovative solution called Genie.

Genie is a cost effective solution for multi dwelling units, hotels and intelligent buildings. It saves a lot of time, as Genie can be setup in a matter of 48 hours. This saves a lot on the cost as buying these components separately would increase the cost by more than 100%. In fact the Genie solution costs only 40% of the total cost required for setting up an ISP.